Revolutionising customer service with AI
Customer service is the initial interface between businesses and customers seeking a solution or assistance. During the pandemic, this interaction increased and thus resulted in the acceleration of digital solutions across industries, as customers were looking forward to more smart experiences. To help modernise customer service, organisations are increasingly investing in the latest technologies to optimise their customer experience and enhance operational efficiency. These technologies range but are not limited to AI/ML, automation, virtual assistants, messaging services, RPA, bots, and more.
The summit will discuss the breakthrough technologies and top-notch solutions for improving overall customer experience in businesses.
Optimising customer experience with hybrid business model- tech or human? Or both?
Roadmap of digital transformation for enhanced customer journey
Pros and cos of deploying AI solutions
Future of conversational AI and implementing it's best practices
Automation or augmentation
Voice assistance- case studies and use-cases
- Learn about the innovations that will enhance operational efficiency and improve the experience for your customers
- Discover the potential of cutting-edge AI technologies that will transform and shape the future of your industry
- Leverage our platform to network with peers and exchange knowledge with global industry leaders and experts
- Explore insights about acquired competencies while deploying AI, automation, bots, and RPA to businesses
Unlock limitless opportunities by attending an AQMEN365 event
Find out how Artificial Intelligence can enable you to achieve your customer relationship management goals. Learn how to deliver and secure extraordinary digital experiences.
Discover new strategies to adopt Artificial Intelligence into your field of business that would have the potential to revolutionise and transform the same.
You can watch premium content and network with a global network from the comfort of your home or office and if you miss it, you can sign up for on demand viewing.