L’Hôtel du Collectionneur,
Paris
Exhibitor Manual
Information & requirements for exhibitors
Below you will find information and links that will prepare you for SuperReturn Operating Partners Europe 2026. Please read carefully through each section below and let us know if you have any questions.
Key Contacts
Key Contacts
Sales:
Jonathan Solanki | Jonathan.Solanki@informa.com
Operations:
Lilli Kite-Banks | Lilli.Kite-Banks@informa.com - Sponsorship Operations
Davina Donovan | Davina.Donovan@informa.com - Speaker Operations
Informa Connect is committed to improving diversity, equality and inclusion in every industry it operates in, through our agendas and specialist programmes to encourage a variety of demographics. We expect all our participants, exhibitors and sponsors to support this ethos. We will be asking all our stakeholders to take care when designing their stands, promotions and other communications to ensure that our events contribute to promoting equality in the industry. Please see these additional guidelines for all sponsor and exhibitor attendees.
DEADLINES
100 word company profile & logo in EPS format - by return
Pass registration - by 2 Oct
Exhibitor Declaration - by 2 Oct
Hotel reservation - as soon as possible
Please send details to Lilli.
Exhibitor Checklist
All the key deadlines are on the exhibitor checklist.
Show Dates & Times
Exhibitors may not set up or tear down outside of the specified times without approval from Show Management.
Please note: these times below may change – you will be informed closer to the event if this is the case.
Exhibitor Move In
8th November 2026
2:00 PM To 5:00 PM Timings TBC
Exhibitor Move Out
Tuesday 10th November
5:00 PM To 7:00 PM Timing TBC
*Exhibitor Move Out begins once all attendees are off the show floor. Exhibitors must wait until 5:00 PM to begin packing up or dismantling any portion of their display.
Order Forms & Deadlines
SPONSOR INFO & YOUR STAND
Please send your logo in EPS format, company biography and relevant social media links to Lilli.
Deadline: ASAP
Your stand allocation space will be 3mx2m ft. You will be provided with:
Table with 2 chairs
Power
SHIPPING POST EVENT
Exhibitors have an option to leave prepared shipments (with correct labels) at their booths and notify FedEx at the hotel to pick up. Alternatively, exhibitors can also bring their shipments to the business center for FedEx to process their outbound if they prefer not to leave their shipments at the booth.
Best contacts to notify FedEx for outbound.
AV
You have the option to order AV for your booth via our AV supplier 360. You can reach out to Paul. You can make an online order through the ETS online portal.
The advanced order rate deadline is 16th October. You can still order after this, but there won't be a discount.
HOTEL ROOM BLOCK
To arrange accommodation please go to the Room Block page, linked below.
Demand for rooms can be very high, so please book early to avoid disappointment. SuperReturn Operating Partners Europe takes no responsibility for hotel reservations.
Informa Connect does not have a third party hotel booking agency representing this event aside from the above link. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to Informa Connect, SuperReturn North America and the hotel.
REGISTRATION
Staff Badges
Once registration goes live, your logistics lead will receive an email from noreplyreg@informa.com to login into VISIT (registration portal). On this portal you can register your staff. Please do not register your company's speaker(s), our conference team will do so.
Deadline to register staff: up until the event.
Complimentary and Discount tickets
Please refer to your contract for the number of complimentary tickets are included with your sponsorship package.
Discount codes will be sent to the logistic lead via email and must be registered online using the provided codes.
INSURANCE
Show Policies and Standards state that every exhibitor is responsible for having insurance. Neither Show Management nor InterContinental Miami is responsible for injury to persons, loss of, or damage to products, exhibits, equipment or decorations, by fire, accident, theft, or any other causes while in the building.
Lead Scanning & ConnectMe App
At SuperReturn Operating Partners Europe, lead scanning will be done through the the ConnectMe App which means you will use your own smart device to scan your leads.
CONNECTME APP
All staff must be registered in VISIT to gain access to the ConnectMe App. If you are attending and you're registered, please download the ConnectMe App here. (App Code: GF2026). Please note that the ConnectMe App will be available to registered sponsors from 9th February.
Access to the app provides you with the most up to date event information including our agenda, attendees, floor plan, schedule meetings as well as access to your lead retrieval scanner.
If you have a exhibit booth at the event, you will have access to a virtual booth on the app. Your exhibit booth will have a QR code displayed, when scanned, will take users to your virtual booth. Each scan will be captured as a lead that you will receive post-event. Please ensure you have your virtual booth set up; you will receive an email about this four weeks prior to show.
If you have any questions about the ConnectMe App, please contact GF Support.
ACCESSING YOUR LEADS
You will have real time access to the leads you scan.
Your company's leads will be available in VISIT (registration portal) under 'Connections'. Please log into your VISIT portal to access and download your company's scanned leads.
Health & Safety
As an exhibitor it is essential that you read the Health & Safety Rules.
Please return your Exhibitor Declaration (please circle shell scheme as that it was is being provided, unless you plan on doing something else. If so, you require permission from Lilli).
You should have public liability insurance to cover your attendance at the event. Please submit your insurance here.
GENERAL HEALTH & SAFETY
- All participants must comply with the legislation contained in theOccupational Safety and Health Act of 1970 (OSH Act).
- As an employer, it is your responsibility to ensure any staff/third party contractors comply with the legislation as well as the Exhibitor Health & Safety Rules as agreed upon in your contract.
- Please note that Show Management cannot assume any responsibility or liability for lost, damaged, or stolen property.
- When lifting, test the load for weight, if it’s too heavy or awkward, seek assistance.
Exhibiting Sustainably
At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve.
As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our markets.
Better Stands
Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition booth we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. Therefore, as part of event regulation we ask that exhibitors do not use disposable booth. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event.
*We are specifying that any freebuild exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled
REMOVAL OF GIVEAWAYS
In keeping with our sustainability aims at SuperReturn Operating Partners Europe, we are asking that exhibitors do not provide handouts at this event and we would like all of our exhibitors to embrace this sustainability goal with us.
In order to assist with this, and remove the need for handouts, SuperReturn will provide QR codes to exhibitors that can be shown on your stand – these can be used for people to download materials such as white papers or brochures, or to simply share their details with you.
Please see the guide for building your virtual booth on the ConnectMe platform where you can add downloadable documents.
If you wish to have any branded giveaways at your stand, in keeping with SuperReturn's sustainability goals, these must be sustainable in nature. This means they should either be fully recyclable or have longevity of use. They must not contain any single use plastics and you should be aware of the carbon footprint of any items you order. Please also be aware of the volume of your order – and do not have lots of spare items that will not then be used.
Please see below our advice on how to be more sustainable with your giveaways:
• Find things that are made locally so shipping is more sustainable.
• Avoid gifts that need heavy packaging, which immediately ends up in a landfill.
• Consider what the object is made of. Bamboo is one preferred eco-friendly material. Plastic is a no-no.
• If you give away apparel, look for products made of ethically sourced, organic material. Consider skipping the logo so that the garment has a longer life.
• If you have to ship the gift, avoid overnight delivery and consider buying offsets to cover the carbon footprint of the shipping.
Permitted Onsite
Core elements i.e. walls, archways, counters etc. must be constructed with reusable materials e.g. system build or stock panels
The stand structure must be prefabricated and ready to assemble onsite
Final adjustments to prefabricated pieces for fitting purposes is allowed
Final coat of acceptable TVOC paints for repair purposes only
Floor flats and system floors must be cut to size before coming onsite and be recyclable and/or reusable
The use of LED lighting
The use of recycled carpet, vinyl flooring, other floor coverings.
Prohibited Onsite
The use of one-time MDF panels or similar raw materials planned to be cutting to size onsite
The use of ‘other’ raw materials to construct core structural elements i.e. walls, archways, floor systems, counters, etc. that are not planned to be reused or recycled after use
Construction of any stand components from single use materials
Building from scratch onsite of any stand core elements
The use of incandescent light bulbs
The use of non-recycled carpet, vinyl flooring, other floor coverings.