28 September 2026
Live Online
12:30pm - 03:30pm BST | A One-day Course
28 September 2026
Live Online
12:30pm - 03:30pm BST | A One-day Course
Assertive and Empowered: Boost Your Workplace Impact
Communicate with confidence. Navigate tough talks. Drive workplace impact.
Be clear. Be assertive. Be heard.
The most effective professionals don’t swing between passive and aggressive. They communicate assertively, read non‑verbal cues, and adapt to challenging dynamics to build stronger workplace relationships. This practical programme helps you replace self‑doubt with confidence, use ‘I’ statements to express needs and boundaries, handle feedback and conflict, and develop a credible professional presence so you can influence across your organisation.
What you'll learn
- Use assertive language and ‘I’ statements to express needs, opinions and boundaries without aggression.
- Strengthen verbal and non‑verbal communication: body language, tone and posture, to enhance professional credibility.
- Build professional presence to convey confidence, authority and approachability.
- Manage difficult conversations, feedback, criticism and conflict more effectively.
- Increase workplace influence while overcoming self‑doubt and reframing negative thought patterns.
How you'll learn
- Highly interactive sessions with discussions, role-play and self‑reflective exercises.
- Practical, experiential activities using real‑world scenarios with workplace application.
- Supportive environment with constructive feedback and peer learning.
- Structured progression that builds confidence and skill step‑by‑step.
- Creation of a personalised action plan for ongoing development and behavioural change.
Why choose this programme
- Immediate on‑the‑job impact: put assertive language, ‘I’ statements and feedback techniques to work in your next conversation.
- Confidence that lasts: address self‑doubt and reframe negative thought patterns with psychological foundations.
- Stronger professional presence: communicate with credibility and approachability across levels.
- Real workplace results: manage difficult conversations, criticism and conflict more effectively.
- Clear next steps for growth: apply skills over 1–2 weeks with an optional follow‑up session for reflection and deeper development.
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Bring Assertive and Empowered Techniques to Your Team
Scale the impact of Assertive and Empowered techniques across your organisation with customised learning solutions tailored to your objectives, teams, and preferred language.
Informa Connect Academy: Even more...
- Accessible – 24/7 availability from wherever you have an internet connection
- Flexible – take control of where, when, how and the rate at which you study
- Professional – industry leading course directors and tutors
- Network – use our online tutorial forum to ask questions, discuss and share knowledge with tutors and like-minded professionals from around the world
- Cost-Effective – save money with no additional travel or accommodation costs