22–23 October 2026
Live Online
12:30pm - 03:30pm BST | A Two-day Course
22–23 October 2026
Live Online
12:30pm - 03:30pm BST | A Two-day Course
Building Business AI Agents: Design, Deploy, and Supervise
Build agents. Cut repetition. Stay in charge.
Map triggers. Define actions. Supervise responses.
The most effective teams don’t just prompt, they design agents with clear instructions, safeguards, and human oversight.
This practical, tool-agnostic programme helps non-technical professionals turn predictable, multi-step tasks into safe, supervised agent workflows. You’ll learn to distinguish prompts from agents, create structured instructions with limits and escalation rules, and map trigger → action → response processes with human review points, so you can reduce repetitive work while maintaining control.
What you'll learn
- Explain AI agents in simple business terms and when they make sense.
- Distinguish prompts, workflows, chatbots, and agents.
- Create structured agent instructions covering purpose, role, inputs, limits, escalation rules, and output format.
- Design trigger → action → response workflows with human review points.
- Evaluate basic risks, limitations, and oversight needs before workplace use.
How you'll learn
- 70–80% hands-on, interactive exercises with minimal theory.
- Start with templated prompts, then move to unguided exercises to expose gaps and build skill.
- Progressive journey: foundation concepts → practical application → workflow design.
- Knowledge-based with practical application, no coding required.
Why choose this programme
- Reduce repetitive work while maintaining human oversight and control.
- Tool-agnostic approach applicable across platforms such as ChatGPT, Copilot, and Gemini.
- Small cohort (12 participants maximum) for personalised attention.
- Immediate impact: apply agent instruction cards and workflow maps, then refine designs and expand to additional workflows to build team capability.
Request a Call Back
Bring Building Business AI Agents to Your Team
Scale the impact of Building Business AI Agents across your organisation with customised learning solutions tailored to your objectives, teams, and preferred language.
Informa Connect Academy: Even more...
- Accessible – 24/7 availability from wherever you have an internet connection
- Flexible – take control of where, when, how and the rate at which you study
- Professional – industry leading course directors and tutors
- Network – use our online tutorial forum to ask questions, discuss and share knowledge with tutors and like-minded professionals from around the world
- Cost-Effective – save money with no additional travel or accommodation costs