Professional Certificate
in Negotiation Skills

Course Overview

The Professional Certificate in Negotiation Skills equips you with the practical frameworks, advanced tactics, and psychological insight needed to succeed in complex business negotiations. Through an intensive and interactive learning experience, you will strengthen your ability to influence outcomes, manage high-stakes conversations, and build long-term professional relationships while achieving strong commercial results.

• Build practical negotiation skills for complex business interactions
• Learn advanced frameworks including PACE and BATNA
• Strengthen confidence in high-stakes negotiations
• Improve relationship management while securing better outcomes

What You Will Gain?

This course gives you the tools and confidence to negotiate strategically, communicate persuasively, and manage negotiations with greater control and effectiveness. You will strengthen your ability to influence decisions, understand negotiation behaviour, and achieve win-win outcomes in challenging situations.

• Conduct effective conversations that maximise negotiation outcomes
• Read communication styles and decision-making preferences
• Deliver persuasive messages using ethical negotiation techniques
• Plan and manage complex negotiations with confidence

You Will Learn

You will learn how to prepare for, structure, and manage negotiations using proven techniques and practical business frameworks. The programme also develops your emotional control, strategic thinking, and ability to navigate complex commercial discussions successfully.

• Apply advanced negotiation frameworks and tactics
• Manage emotions and mindset during negotiations
• Plan and execute structured negotiation strategies
• Build stronger outcomes while maintaining relationships

Who Should Attend

This course will greatly benefit professionals at all levels and productively enhance their negotiation skills with customers, colleagues, partners, suppliers, and other parties. This includes, but is not limited to, those working in Business Development, Procurement, Purchasing, and Sales.

Experienced business managers and commercial negotiators will also be able to develop their negotiation skills in complex negotiations.

Course Methodology

This is an experiential course underpinned with straightforward theory and practical activities that can be directly applied by participants to their own working environment. The learning model is based on the idea that people learn best through their experience and so each key element is introduced using a personal experience from the participants, in order to make the teachings more relatable.

Certification Requirements

You must meet two criteria to be eligible for a CPD/Informa Connect Academy Certificate of Completion:

• Satisfactory attendance: You must attend all sessions of the course. If, for any reason, you miss more than two hours of the course sessions, you will not be eligible to sit the course assessment
• Successful completion of the course assessment: Assessments will be ongoing and based on in-class participation and activities

If you do not meet these criteria, you will receive an Informa Connect Academy Certificate of Attendance. If you have not attended all of the course, the certificate will clearly state the number of hours you attended.

Delivered by Sean

Global Procurement and Negotiation Expert Managing Director of Sean Sidney Management Development Limited, Sean is recognised as a leading procurement expert, who has specialised in procurementfor 25 years. He led international procurement teams for 10 years, before becoming focusing on training and keynote speaking.

Certified by CPD UK

The CPD Certification Service is an independent accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement