Informa helps businesses and professionals in hundreds of ways.

Our international portfolio of live events, world-leading research publications, and innovative digital services provide specialists with the knowledge and connections they need to thrive.

SFR/BTR Property Management & Operations

Save $900 - ends in:

  • 00
    Days
  • 00
    Hrs
  • 00
    Mins
  • 00
    Secs
August 24-25, 2026
Austin Marriott DowntownAustin, TX
Register now
Menu
Register
Key Sessions
Infrastructure for institutional clients
Brandie Mejia
Retention-first resident experience
Auben Realty
Daniel Gibbens
C-Suite middle market PM (Under 1500 doors)
G6 Properties & Rentals
keyboard_arrow_right

Day Two - 8/25 - CST

keyboard_arrow_leftSearch & Filter
search
Day Two - 8/25 - CST
search
Showing 3 of 3 Streams
8:00am - 8:30am
Registration & breakfast
8:00am - 9:00amInvitation Only
Pouring over the portfolio: Brewing value for your owners (For 3rd party PMs)
8:00am - 9:00amInvitation Only
Leases & lattes: Brewing up better operations (For in-house PMs)
Showing 1 of 1 Streams
9:00am - 9:30am
Infrastructure for institutional clients
  • Compliance framework and risk mitigation
  • Data timeliness and presentation expectations
  • Client sentiment measurement methods
  • Cyber and data privacy protocols
  • Technology expectations and KPI benchmarks
9:30am - 10:00amKeynote Panel
Retention-first resident experience
  • Transitioning to all-in pricing models
  • Uncovering tenant satisfaction metrics for retention
  • Centralized resident communication decisions
  • Balancing profitability with resident experience
  • Proactive maintenance visit optimization
  • Brandie Mejia - Marketing Director, Auben Realty
  • Matthew Burton - Founder & CEO, Rescue Cooling Rentals
  • Philip Yi - Co-founder and Managing Partner, Starship Residential
  • Shana Whitehead - Managing Director, Property Management- BTR, RangeWater Residential
  • Thomas Perfect - Owner, Uplift Property Management
  • Bryan Jenkins - Co-Founder & Lead Mentor, PM Business Implementors
10:00am - 10:30am
Retention-first resident experience
  • Transitioning to all-in pricing models
  • Uncovering tenant satisfaction metrics for retention
  • Centralized resident communication decisions
  • Balancing profitability with resident experience
  • Proactive maintenance visit optimization
  • Philip Yi - Co-founder and Managing Partner, Starship Residential
  • Shana Whitehead - Managing Director, Property Management- BTR, RangeWater Residential
  • Thomas Perfect - Owner, Uplift Property Management
  • Bryan Jenkins - Co-Founder & Lead Mentor, PM Business Implementors
Showing 1 of 1 Streams
10:30am - 11:00am
Networking break
Showing 2 of 2 Streams
11:00am - 11:30am
Marketing & AI-driven lead management
  • AI vs. entry-level staff cost comparison
  • AI-driven lead management for tenant conversion
  • Preventing high traffic but low-quality leads
  • Predictive analytics for high-value residents
  • Centralized vs. localized leasing strategies for BTR
  • Benton Cotter - Founder, PM UP
  • Vanessa Anderson - CEO, ShowMojo & Tenant Turner
  • Mahmood Usmani - COO, Provision Capital
11:30am - 12:00pmClosing keynote
C-Suite middle market PM (Under 1500 doors)
  • Opportunities in new federal regulations
  • Eviction timeline reset strategies
  • Renewal strategy amid slowing migration
  • AI and tech for automated responses
  • Financing options for acquiring smaller operator
  • Daniel Gibbens - CEO, G6 Properties & Rentals
12:00pm - 12:10pm
Closing remarks
11:00am - 11:05am
Exhibit tear-down
Showing 1 of 1 Streams
12:10pm - 12:20pm
Conference Concludes
Day One - 8/24
Filter
Streams
Formats
Choose Day